Question 1

What video models are available?

Accepted Answer

Veo 3.1, Sora 2 Pro, Wan 2.7, Seedance 2.0, Kling, and Hailuo are available. Each model has its own duration, resolution, aspect ratio, reference image, and audio options. The form only lets you choose valid combinations.

Question 2

Can I use reference images?

Accepted Answer

Yes. Upload up to 3 PNG, JPEG, or WebP images, each up to 10 MB. The images guide the video, and you must confirm you have permission to use the likeness of any person shown.

Question 3

How do I write a good video prompt with reference images?

Accepted Answer

Use references as supporting direction, not as hidden instructions. Say what each image is for, for example first image for the product, second image for the lighting, and third image for the background style. Add the motion, camera move, mood, and any details to avoid in the prompt.

Question 4

How do credits work?

Accepted Answer

The exact credit cost is shown before you generate. Credits are charged when the job is submitted. If the provider fails or the job expires, credits are refunded automatically. Stopping a pending job keeps the credits charged because provider work may already be running.

Question 5

How long does video generation take?

Accepted Answer

Most generations take 30 to 90 seconds, but busy providers or high-resolution settings can take longer. The page refreshes active jobs and shows completed videos in your history while they are retained for 90 days.

Question 6

What file format do I get?

Accepted Answer

Completed videos are saved as MP4 files. Click Play to preview without downloading, or Download to save a copy to your device.

Question 7

Can I use generated videos commercially?

Accepted Answer

Yes. You can use generated videos for your shop, marketing, and product previews, subject to Digiwava terms and the upstream provider terms for the selected model. Check the output before publishing, especially for trademarks, likenesses, or regulated claims.

Question 8

Are my prompts and videos private?

Accepted Answer

Your prompt and reference images are sent to third-party AI providers to generate the video. Reference images and completed MP4 videos are stored privately in your Digiwava vault for 90 days, then permanently deleted. Keep local copies and download completed videos if you need them longer.

Video Generator

Video Generator